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Medical Review Officer Service |
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Medical Review Officer (MRO) service is required for all D.O.T. drug screens and is an added option for Non-D.O.T. drug screens. Our MROs are Board Certified Members of the American Association of Medical Review Officers and Board Certified Health Directors with extensive experience in D.O.T. compliance and drug-free workplace programs. Unlike many third party administrators, our MROs are full-time employees of GlobalLab and work in our Charlotte office. |
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Key Benefits |
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- Being an in-house MRO facilitates quick turn-around time.
- The MRO reviews all test results.
- If there are any questions about the results, the MRO will consult with the Toxicologist who performed the test.
- The MRO contacts donors if there is a positive or questionable test result.
- If the donor has verified prescriptions, the MRO can report the result as a verified negative.
- If there is no medical reason for a positive or questionable test result, the MRO contacts the employer and reports the result as a verified positive. It is the client's policy that determines what action is taken for the donor.
- Review of laboratory blind sample results (required for D.O.T. to ensure laboratory compliance)
- Litigation package
- Expedited correction of Custody and Control Form errors. The MRO and assistants are committed to minimizing the number of tests cancelled for our clients. Small errors made on forms can easily be corrected, with the necessary corrective paperwork, however, most MROs do not take the time to perform the necessary actions to minimize cost to employers.
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